Page 5 - Phonebox Magazine August 2011
P. 5

We are pleased to announce that
Nick
has joined our team in Olney from our Buckingham salon.
Opening Offer
£35.00 Cut & Finish
(Normal price £43.00) From 1st – 31st August 2011
Models Required
Cut & Finish £8.00 Colour from £15.00
0844 999 1365 Dagnall House, Stanley Court, Olney
www.browns-hair.co.uk
Sally Brown of Browns Hairdressing -
on stage in Orlando
Sally and Harry Brown, directors of the Browns Salon Group, were recently invited by the professional hair product company TIGI to share the secrets of their highly successful salon business with delegates from all over the UK. The group were in Orlando, Florida to attend the Premier Shows, one of the largest Global hairdressing exhibitions. Also in the group were Catherine Handcock the publisher of UK trade publication Creative Head and Michael Van Clarke award-winning salon owner from Mayfair.
During her hour-long presentation Sally Brown told the audience how family is important to the success of her business, from the support of her husband, who is the Company’s Finance Director, and who joined her in the early days, to the support she gets from her 3 children, Toby, Harry Jnr and Lace.
Sally’s vision to run a successful salon group has certainly come to fruition since she opened her first salon in Olney in 1980. Still expanding Browns are opening their 6th salon in Stamford in September. Focused on fantastic customer service, an investment in their staff through constant education and a keen eye on retailing, tele-sales and management, gives the group a competitive edge. They are totally customer focused, opening their salons 7 days a week from 9am-9pm and the success is shown in their expanding turn-over.
The Browns mission statement is: ‘Excellence without compromise’.
As Sally said, at the close of her presentation: “We are blessed with a fantastic family and team of managers, and have learnt along the way that a good business has to be run by systems and not personality, and feel a sign of a good business is when you can walk away and trust your team.”
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